I would like to Exchange my items, how to initiate it?

Do not like the color? Or size doesn’t fit? Want some other product in place of the one you ordered? No worries. We offer 1 time complimentary Size exchange or Product exchange for any of our orders. 

You can initiate the exchange within 7 days of receiving your package. 

  1. Pick up of order items within 24-48 working hrs. No pickup on Sundays or Public holidays. Please repack the items in package received. 
  2. New package is shipped by us containing the new items, and delivered to you. 
  3. Exchange Process Timeline: 3-5 days
  4. IMPORTANT: The items need to be unused, tags intact and unaltered. In case of the above conditions the exchange request will not be accepted.

Talk to us on Live Chat , or mail us at ninja@henryandsmith.com or call us at +919811986565 to initiate the request. You can also contact us using the “Submit a Request” link below. 

Submit a Request