What if my order is incorrect?

All out items are checked twice before shipping to the customer. But as humans we do make mistakes! First apologies for this. We try to make the replacement process as simple as possible.

Simply, Get in touch with our team on Live Chat or email us at ninja@henryandsmith.com, and we will immediately initiate the replacement process.

You can also contact us using the “Submit a Request” link below. 

Submit a Request