Shipping & Delivery

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Shipping & Delivery

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[accordion title=”SHIPPING POLICY FOR INDIA” auto_open=”true”]

[accordion-item title=”WHAT DOES SHIPPING COST?”]

We offer Free Shipping for all our orders! No minimum amount. In case of Cash on delivery orders , we are unable to process orders below the amount of Rs. 400.

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[accordion-item title=”HOW SOON WILL I GET MY ORDER?”]

Our Standard Delivery time is 2-3 days, It may also take 3-7 days in case of

All Orders are typically shipped within 24hrs of placing the order. We do not ship on Sundays. Orders placed before 3PM, are shipped the same day.Our delivery partners: FedEx, Delhivery & Bluedart try to deliver the packages as soon as possible.

We ship all our orders from Delhi.

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[accordion-item title=”CAN I CHANGE MY SHIPPING ADDRESS?”]

You can change the shipping address for your order, only before the order is shipped from our end. You can Mail us at ninja@henryandsmith.com , as soon as possible after placing the order for any changes.

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[accordion-item title=”CAN I CANCEL MY ORDER?”]

You can cancel the order before it is shipped, by mailing us at ninja@henryandsmith.com , or talking to us on Live Chat.

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[accordion-item title=”I AM UNABLE TO TRACK MY ORDER?”]

After your order is shipped, the tracking id for your order is updated and the same is shared on mail with you.
You can track the package here: Track Here

In case you are unable to track your order through the same tracking id or you have not received the tracking id, you can mail us at ninja@henryandsmith.com or talk to us on Live Chat for the same.

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[accordion-item title=”DO I GET NOTIFIED WHEN MY ORDER IS OUT FOR DELIVERY?”]

When your package is out for delivery, you receive a notification on SMS and mail, from our side that the package is out For delivery. In case of delivery issues, please mark a mail to us at ninja@henryandsmith.com

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[accordion-item title=”IS CARD ON DELIVERY PAYMENTION OPTION THERE?”]

No, We do not provide Card on Delivery option. The payment options available are Cash on delivery & Online Payment. You can also pay via Paytm, by transferring Amt to +919911964686.

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[accordion-item title=”WHAT ARE THE DELIVERY TIMINGS?”]

Our Delivery partners can only deliver the packages between 12PM-6PM between Monday to Saturday. Sunday Deliveries are only possible for Prepaid orders. We try to accommodate specific time deliveries, but it is not always possible in every pincode.

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